I've always had a great experience until today. Thus, I'm changing my rating from a 5 star because of the poor and unprofessional service of the restaurant manager who became irate because of her own actions. She informed our family the owner was not available, nor did she know how to contact them. The owner was actually there on site and came to deescalate the situation the manager caused due to her miscommunication and lack of professionalism. I appreciate the owner's proper response and assurance of an improved training with her staff including menu items. However, her response was that she'd talk with her. Customer service means the world, we had our children with us (3years old & up) and didn't expect that type of outcome for a family outing.
Everyone in our party of seven was pleased with the food. Everything came out fresh and hot. We enjoyed our experience and will definitely be back.
This place was great. I ordered the king crab and it was great other than the fact of I only received one cluster of 2 legs for over $60. Our waitress was the best. She was super friendly and the music was very tasteful. Great selection of African American songstresses.
The customer service was terrible the our servers they eating while they were supposed to be helping us they did not care about us at all they did not come to check on us at all mean while we were the only people in the store. Our party of nine was very disappointed and dissatisfied. We will never come here again
Hi I normally don't leave reviews but the service was so horrible on yesterday When my family and I went. I normally go to the one on County Line but yesterday I was closer to Flowood so we decided to go there for seafood. The server Rihanna set us took our order and another waitress whose name I did not get brought our food out to us. For the money that we spent it wasn't enough food and on top of that our waitress Rihanna never returned to our table to even give us a refill. We had to ask the host at the door to get someone to bring us our tickets so we can leave however when we got our tickets her gratuity automatically came out and which I thought that she did not deserve but I just let her have it because we will never return there
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