My husband & I came from out of town for the day to get a little shopping done. We decided before we came to dine here. For an appetizer my husband got the cheese sticks with packaged Marinara he thought they were delicious I thought they were okay. They brought out our bucket, napkins, gloves, bibs, butter, lemon, plastic Ware, the napkins used to cleaning your hands, & the crackers for the crab claws. We ordered 2 sweet teas (tea is definitely sweet which I like) they come out in to go cups which I also like. For our main course we got the Sunday Special 1/2Ib snow crab, 1/2Ib headless shrimp & 1 lobster the sides it came with were corn & potato's I ordered 2 orders of hard boiled eggs - they come in 2's, I had ordered it Cajun Medium & my Husband had ordered it Garlic Butter Hot. My crab was cooked to perfection, my husband said his crab was a little over cooked, but still absolutely delicious, the lobster was cooked perfectly, the hard boiled eggs were okay, the potato & corn were absolutely delicious, the shrimp was absolutely delicious. Which there was also a bread service, two bread sticks which were good & very good dipped in. They do offer desserts, but after our feast we were too full. Our waitress's name was Lisa she was wonderful. The decor is great, all the service was great, the food was great & the only reason I'm giving it 4 stairs instead of 5 is due to the choice of music they play. It is not child friendly. I would recommend playing seasonal music, or hotel music. Other than that it was spectacular.
We had the trio. 1 lb. Crab Legs, 1/2 lb. Shrimp, and 1/2 lb. Sausage corn in the cob Mighty Crab Seasoning, mild. All of it was piping hot and delicious! Definitely recommend this restaurant. The waiter Loui was an excellent server. He knew his menu. He was on point with refills. Checked on us quite often to see if all was good. Hats off to him. He will keep your customers satisfied and coming back. Friendly front door greeters also.
The customer service was terrible the our servers they eating while they were supposed to be helping us they did not care about us at all they did not come to check on us at all mean while we were the only people in the store. Our party of nine was very disappointed and dissatisfied. We will never come here again
I've always had a great experience until today. Thus, I'm changing my rating from a 5 star because of the poor and unprofessional service of the restaurant manager who became irate because of her own actions. She informed our family the owner was not available, nor did she know how to contact them. The owner was actually there on site and came to deescalate the situation the manager caused due to her miscommunication and lack of professionalism. I appreciate the owner's proper response and assurance of an improved training with her staff including menu items. However, her response was that she'd talk with her. Customer service means the world, we had our children with us (3years old & up) and didn't expect that type of outcome for a family outing.
Wow what can I say but its great . The shrimp with lemon pepper and garlic was top Chelf cooked to perfection. The Restaurant was very clean and all the employee's are very helpful and friendly ready to help. The icetea was made rite .This is very wonderful place to eat alone or with friends or family .
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