The Maids

517 Liberty Rd #2A, Flowood, MS 39232, USA

About The Maids

3.7 / 5

from reviews

Is this your business?

    Millie Hardy
    January 13, 2022

    I wasn’t sure what to expect as it was my first time to use The Maids. The team that came to my house was awesome. They did an excellent cleaning, efficient, timely and pleasant. Will definitely book The Maids again.

    Tori Arinder
    November 09, 2021

    If I could leave zero stars, I would. My husband and I booked a moving cleaning. The Maids gave us an estimate of $215-$260 based on the size of our house and our needs. We were told we would be called if the price would need to be increased if more time is required for our approval. On the day of our cleaning, they told us they would be there in the afternoon but came early in the morning, so we had to rush and figure out someone to come let them in the house. On their arrival, they wrote $216 on our receipt before cleaning. MUCH to our surprise when we get home, the $216 was scratched out and we had been charged more than double the estimate at $480. As we walked around and inspected the house, we saw much to be desired ESPECIALLY for that price. We have two closets that look like the door wasn’t even opened, floors totally unvacuumed. Our light fixture above the dining table had a thick layer of dust. Along with MANY other details that were missed. Overall, the house looked better than before, however, for the price I expect more. We called the company to discuss this high charge and were basically told that this was the price and it was correct and that he would send someone back if we wanted but did not offer any further itemized descriptions of what justices these charges. I would not recommend this service to any of my friends or family.

    Debra Haralson
    March 19, 2021

    Today my team was awesome. My ceramic tile floors are clean and glowing. I am very satisfied with my team today.

    Janet Mitchell
    March 30, 2022

    Team members are very professional and do a wonderful job. The Maids service has been very good. Have used them in two states.

    Mariana Watkins
    December 23, 2020

    I would not recommend them. I called and hired them to come clean because we were moving in after buying a house. I asked whoever I spoke on the phone to do a deep clean, and asked if they would clean cabinets and all surfaces of the house, oven and etc, and they said as I quote: “ we will clean top to bottom, and touch all surfaces in the house.” Well, when I got there a few hours after the service was finished and went to check on my new house and ready to move in, and I was not happy. The oven was disgusting, it had not even been touched on the inside or outside, they didn’t even clean on top of it. The cabinets were not clean in the kitchen, the master bedroom was not even touched, I took pictures of all so I could have it for the record. The cabinets in the bathroom had hair in them and were completely dirty. I don’t even know if they cleaned anything but mop my living room. I called them the next day early in the morning and told them what was not done, and asked what was going on and he said well he was going to send another team to come clean. ( he even told me they were going to clean all the windows, but at this point I just wanted my kitchen to be completely clean and my bathrooms) He sent another team, and they were very nice and sweet people, the Field manager came as well, and my husband told her about the cabinets and all that needed to be done, and I told her to do a walk-through to make sure service was gonna be done as it should because we were paying very expensive for it. And I stayed in the house to watch them do it, I saw them cleaning some cabinets in the kitchen, so I assume It was going to be done. The next day I had a friend coming over to help me unpack and get my stuff in the cabinets. As soon as I open the cabinets the old owners liners were still there, there was roach poop on the top of the cabinets. Gross. Instead of unpacking and getting ready for my new house I spent the weekend cleaning before I could put my stuff in. I’m Unhappy. I called them Monday after I had finished cleaning the house and they told me they could not do anything but send another team. At the point I was done. I told him we had a newborn baby and would prefer to pay someone to clean so I didn’t have to. But I ended up having to clean anyways. I could not trust that they have wipe down any of the cabinets inside the house, so I had to do it myself, and I ended up cleaning the bathrooms again because I could not trust that they had to cleaned it. We paid $298 for it. Not only that we had to buy more cleaning supplies to finish cleaning the house.

    The Maids

    Our Address

    517 Liberty Rd #2A, Flowood, MS 39232, USA

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