Team members are very professional and do a wonderful job. The Maids service has been very good. Have used them in two states.
Today my team was awesome. My ceramic tile floors are clean and glowing. I am very satisfied with my team today.
I would not recommend them. I called and hired them to come clean because we were moving in after buying a house. I asked whoever I spoke on the phone to do a deep clean, and asked if they would clean cabinets and all surfaces of the house, oven and etc, and they said as I quote: “ we will clean top to bottom, and touch all surfaces in the house.” Well, when I got there a few hours after the service was finished and went to check on my new house and ready to move in, and I was not happy. The oven was disgusting, it had not even been touched on the inside or outside, they didn’t even clean on top of it. The cabinets were not clean in the kitchen, the master bedroom was not even touched, I took pictures of all so I could have it for the record. The cabinets in the bathroom had hair in them and were completely dirty. I don’t even know if they cleaned anything but mop my living room. I called them the next day early in the morning and told them what was not done, and asked what was going on and he said well he was going to send another team to come clean. ( he even told me they were going to clean all the windows, but at this point I just wanted my kitchen to be completely clean and my bathrooms) He sent another team, and they were very nice and sweet people, the Field manager came as well, and my husband told her about the cabinets and all that needed to be done, and I told her to do a walk-through to make sure service was gonna be done as it should because we were paying very expensive for it. And I stayed in the house to watch them do it, I saw them cleaning some cabinets in the kitchen, so I assume It was going to be done. The next day I had a friend coming over to help me unpack and get my stuff in the cabinets. As soon as I open the cabinets the old owners liners were still there, there was roach poop on the top of the cabinets. Gross. Instead of unpacking and getting ready for my new house I spent the weekend cleaning before I could put my stuff in. I’m Unhappy. I called them Monday after I had finished cleaning the house and they told me they could not do anything but send another team. At the point I was done. I told him we had a newborn baby and would prefer to pay someone to clean so I didn’t have to. But I ended up having to clean anyways. I could not trust that they have wipe down any of the cabinets inside the house, so I had to do it myself, and I ended up cleaning the bathrooms again because I could not trust that they had to cleaned it. We paid $298 for it. Not only that we had to buy more cleaning supplies to finish cleaning the house.
The Maids saved my sanity! After my husband passed away, I was faced with an empty house that needed cleaning very badly. My bad back kept me from doing everything that needed to be done.
Previous owners paid $745 for the house to be cleaned before I moved in. Floors were still dirty. After mopping one room myself the water was black already....Could not get them to come back out because it had been 48 hours when I called. I hate that they wasted almost $800 and hope no one else has to experience that.
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