Dr. Layne has been my primary care physician for over a decade. He is an excellent doctor. He is a good listener and explains lab results in detail. I rate him 5+. The staff has been professional and courteous over the years. My problem is with the scheduling. I rate it a 1. I tried for over 3 weeks with numerous phone calls to get my annual checkup scheduled. I was told several times that someone would call me back to schedule the appointment but no one called me back. I finally gave up and got an appointment at another clinic.
Can anyone get someone on the phone here? I've tried for 4 days without success. Trying to change an appointment.
St. Dominic associated general practitioners; FNP’s, MD’s. In same building OBGYN. Come in early to search for parking. Competent, professional, friendly 1st visit. 1st floor of building. Appointments recommended; got me & saw me quickly as I signed in & filled out my paperwork; maybe 5-7 min after. Great bedside manner for the FNP.
The doctors, nurses, etc. are great but the people at the front desk were very rude and dismissive.
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