Had the best experience at Soma thanks to Laura and her manager that day. They were both so knowledgeable & patient with helping me find the correct bra. 10/10 experience.
Excellent products that demonstrate why Victoria keeps hers a secret. Soma bras last longer than VS, especially with daily wear, and are made for ladies of all sizes & shapes. MaNiejeea provides excellent service and advice about which items to select for your needs. Each employee is trained to fit you with just the right bra for your shape. The pajamas are the softest available & the slimming leggings are amazing! Soma has panties for every situation including no-show, tummy control, soft, lacy, and sexy. They are my favorite intimates boutique!
Associates and managers are nice to the customers when they come in but consistently talk about them behind their back as they leave. I was in the store no one would know I was there and they were talking about each customer as they left the store laughing about bra fittings and things of that nature. They too are very prejudiced toward white people and do not like to do profits from them they ask them if they would like fittings but hope they say no. Associates in the store are very mean unprofessional talking about personal life when they should be helping customers. The products are very pretty as far as loungewear is comfortable. The bras do not add up to the quality of Victoria's Secret. They are not supportive and do not hold you like a Victoria's Secret bra.
The staff was very nice but measured me over my clothes and sized me three band sizes too large. I convinced them to bring a smaller size which they convinced me was the right fit. It’s my fault for purchasing the wrong size but I was in a hurry. Once i got home I emailed the company to see if I could mail it back on exchange for my size. I’ve sent three emails and have yet to receive a response. Spam mail checked as well. I will not return.
First time I have shopped at Soma and I was very impressed. The ladies were very helpful on helping size me & figure out which style I like best. Elizabeth and Lacey went over and beyond. Thank you ladies for the wonderful customer service!
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