I’m writing this review to let everyone know what to expect from this place. My wife was referred to this place in order to further her growth in healing by someone that we both trust. We went to the first meeting and could not be more delighted for her get started here. We had some insurance issues to get worked out and were reassured that as soon as we got that straight she could get started. I gave them insurance info and waited for a call back. Needless to say but she didn’t get that call. My wife and I both thought this would be the best place to start a road to healing. We both thought this was a place that wanted to help women heal a place where my wife could find trust. I will not go into all the details as I should do but if you would like to know more just comment your email and I will be glad to give the full story. Hopefully this will sum it up. Front office could not be more disrespectful and inconsiderate. My thoughts nothing but a joke. I can say the counselor that we meet with was great. Unfortunately I will have to call into question even them with office staff like that. I can’t express into words the treatment that I have had there as a husband trying to help my wife on her road to healing. It’s almost reverse chauvinism like who was I but some man that wronged them. When all I was doing is trying in a very polite but firm manner how this is not the level of treatment we were expecting for close to a grand a week.
Was the best decision I have ever made. The staff is caring and is honest. Just wish I was enough to experience this wonderful therapy again.
Poor staff and communication. Did nothing in regards to suicidal thoughts or eating disorders. Put me in the wrong therapy group. Left me to my own assets when they could no longer treat me.
Wow, I'm shocked at previous reviewers. I don't know their whole story, but I'll share mine. The office staff were kind, respectful, and knew me by name after the first week. The therapists I met with were professional, used up to date research and evidence based interventions. I had a miscommunication issue about money, and the director called me herself to make sure she understood my issue. She listened and understood. More than working out the money, she was safe and trustworthy to problem solve with. I would recommend the Shephearst experience to anyone.
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