I feel like we’ve found a gold mine with Ross. Their prices are fair. Their products are well procured and of high quality. They are always friendly: the sales staff is very patient and quite knowledgeable about their products; and the deliver guys are always kind and give the utmost care with your purchase. Over the past several years we’ve purchased a bed frame, dining table, an ottoman, and a sofa. All of which are still the best pieces in our home.
Excellent customer service!! The slight manufacturer defect was notice upon delivery! Tori, Kenneth and Mr. English were very proficient in correcting the issue! Two trips in one day was above superb customer service. Great prices, excellent quality! Thanks for making us feel extra special during this holiday season! I will continue to shop and recommend customers to Ross Furniture!!
We recently purchased a King bedroom suite from Ross Furniture and have been extremely pleased with it. After having a set from Miskelly that was disappointing from the beginning it was nice to see a store with a selection that was made with REAL wood and not the fake cheap material that falls apart. The set we purchased is not only gorgeous, the quality is fantastic. Each piece is so heavy and sturdy. Scott assisted us in the store and he was so polite and helpful. We opted to purchase delivery and assembly as it was super affordable compared to other stores and believe me, it was WELL worth it. It also has to be said that we were very happy with the delivery men. Their names were AJ and Curtis and they were the nicest, hard working men. They arrived at the scheduled time that was given to us which is nice, punctuality is a plus. It was so hot outside yet they hauled in all of our furniture and assembled everything so quickly. They did a fantastic job. They were so polite and careful with our furniture and the interior of our home. Overall our experience has been great and we will now be shopping at Ross for all of our furniture needs. They definitely offer quality furniture that lasts a lifetime.
I have always had a great experience with this store.
I ordered a custom sectional sofa from Ross and could not be happier. Being that I am an out-of-state customer, I needed a bit more help than the average Ross customer. My sales rep, Carrie, was up for the task. She sent me several fabric samples and arranged for me to speak to the local rep for the company that manufactured the sofa I was ordered. The service, price and quality made it completely worthwhile to order from out-of-state. My husband drove to MS to pick up the sofa and was impressed by the ease of this task with the Ross staff working quickly to load the sofa knowing he had to drive several hours home with the it. We have now been enjoying the sofa for several months and could not be happier. Its a modern sofa that meets our needs given that we have two slightly crazy dogs which are allowed on our furniture ;)
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