I will not be back. They cross threaded two of my lugs and ruined two studs. They replaced and took responsibility for one. I saw the technician put the lugs on. He kept pulling the trigger on the impact wrench and it would not tighten. He told me if he did it he was sorry. I contacted Allison on numerous occasions and she did not return my calls. I spoke with her this morning and she hung up on me. I called back and her boss spoke to me and she hung up on me. That was very unprofessional. I will not be back. If I could give them negative stars, I would.
Took my tahoe to the Flowood location to have my custom rims mounted and put on and they were super helpful! They have always been great with me and helped me in the past with awesome prices!
Great deals and great service! Great group of people at flowood location! Rabbit 🐇 is wise and Rabbit 🐇 is good!👍
They messed my wheels up and never gave me any further correspondence. I special ordered tires for my lowered show car so I could get the proper fitment when the air suspension is let out. I arranged with the owner (the guy on tv in the bunny suit with the covid toilet paper) to bring the wheels so they could drop the tires on and I would air them up and bring them back to balance. While I was putting the wheels on the car after my fiance picked them up I noticed the face of the wheels was missing chunks of powder coat. Now powder coat is no big deal but the wheels were a japanese market only color. After waiting for the 8 months for the container ship delivery they came out to be about $5,000. I put the wheels on the cat and took it to them with the goal of showing them that they have a bad employee who didn't use the balancing nut cup on an expensive wheel. The first thing I stated when I walked in was that I didn't expect new wheels or even compensation for repair. I was addressing the issue before it would happen to someone who would have really been upset about the way their vehicle was handled. I ended up in a argument with the bunny guys wife because they immediately went to saying I did this withe my lug wrench. If I did it with my lug wrench instead of an impact I used the wrench would have touched the chrome lip before the powder coat in the center. My father and I owned a tire shop in Greenwood Mississippi for about 5 years before moving back to Rankin County. Never once did we tear up a wheel balancing. I know the procedures, I owned a total of 3 machines in that time period and I also know how to repair and service every component of a coats brand tire balancing machine. Anyway she said they never would have worked on those wheels if they had seen them first. I show the bunny dude the wheels and he was more than happy to help me out the day I ordered the tires . She said he would call me, I assume with an apology, and I never received my call. Sams club in pearl can order you wat you need half the price of these clowns that claim to be the biggest tire movers in Central Mississippi.
Super fast, friendly and cost effective repair. Tire plugged and back onto the road within 10 mins of arriving!
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