Service was extra slow, the lg catfish plate had the smallest portions of fish and was barely seasoned with any flavor. My wife was very disappointed with her chicken-on-a-stick plate and wish we had eaten somewhere else instead.. Money well wasted...
Best place ever. The food is great but the customer service is out of this world. They even made an accommodation on the menu because I am a diabetic. They do it the way service used to be and should be. Don't change!!!!
Ispent 40+ minutes in drive-thru, with 2 cars ahead of me. Spent $32.28 on an order of Fried Butterfly Shrimp, a Chicken-On-A-Stick Meal & Fried Mushrooms. 3rd visit (in the past month) with ZERO cocktail sauce but they don't mention it until you pull up to pay.🤬 Kind of makes a huge difference ordering fried shrimp and having to eat it with no cocktail sauce. They also had NO tea at 3:30 today & the fried mushrooms were slices instead of whole mushrooms???
For the past few years, this Penn’s location has been a constant letdown with tiny portion sizes and cold food. After avoiding Penn’s for quite some time, we dined in this evening and we were very pleased with our service and portions. It is obvious that the restaurant is understaffed and it did take a long time for us to get our food, but overall we were pleased with the improvements.
The food was good. Even though the fish was not fresh as I would have liked it to be, it was still good.
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