My family absolutely loved it here. The lady at the front was very nice and professional. She even interacted with my 1 year old. Variety of arcade games to choose from. Rides were also being sanitized. Slade was great, and he helped us out with whatever we needed. Everyone was courteous and were cheering the kids on while they did activities. Great family fun place. We will return.
Please look at the other reviews as well….after posting, I looked over who had negative experiences. There are plenty and most have to do with customer service and the manager. If you can be anything in this world, be kind. ************************************ The manager was rude and very unprofessional-I would NOT waste your money for a birthday party. The staff were great and they are who made the party not a complete fail. If the manager had to be “bothered” by questions, she made it very apparent she wasn’t interested in what you had to say.
Absolutely amazing place. We had a great time. Highly recommend.
Poor customer service. First of all there was only one person was at the front desk. We were not checked in as soon as we arrived and the party room was not ready to set up. I asked several times and the front desk clerk informed they will let me know when the room was ready. The room was ready about 30-40 minutes later. I set up and then the pizza and drinks came. They didnt say anything. Just brought the pizza in and left and didn't return. No one came to see if we needed anything, a lighter, knife, additional food or anything. I will never book a party again and I informed 5 of my friends who were thinking about planning a party there to change the venue. I paid over 300 for my party package. There is no way there was no acknowledgement the whole time my party was there. This is the worst of all my party bookings.
Food was 'meh' but facility was great. Laser tag, trampolines and arcade all fun,fun, fun!
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