This place is a joke. Yesterday we had my step daughters party here of course all the family and friends came. My father n law is in a wheelchair. We were trying to find an elevator or ramp to get him up to the second floor where the trampolines were so he can be apart of his granddaughter’s party. He doesn’t get to get out much, he’s stuck at home 24/7 so he was really looking forward to being there. When I asked some of the staff if they had an elevator they said they didn’t have one so I ask how are we suppose to get someone up there that’s in a wheel chair and they very rudely answered with just a shrug of the shoulders. My husband and his friend were going to carry him up but my father n law decided he could crawl up. Once we are up there he wanted to be able to see everyone jump so he crawled up to the gate where they let you in to jump and the teenage boy told him he couldn’t go in there. He just wanted to watch that’s all... He also had to crawl down the stairs. I’m highly upset at the lack of accommodation for handicap people. They are humans and should be treated as such. He shouldn’t of had to get out of his wheelchair and crawl up stairs and down stairs as everyone watched. The people were rude and it was ran by teenagers that obviously don’t care about anybody or anything but themselves. We will not be back and I’ll be sure the word spreads about this terrible facility.
My grand daughter had a birthday party, her grand father is in a wheelchair, there was no way for him to watch her unless we carried him up the stairs. No wheelchair access and no elevators. The staff shrugged their shoulders when asked if there was any and how we were to get him up there.
First time having a bday party here, although quite busy on that day the customer service and atmosphere was still great!! The trampoline space was small but yet enjoyable and the arcade is filled with a variety of games that even adults will enjoy. Let's not forget about the food, which was tasty I thought for certain their would be left overs from my son's party, instead ended up ordering more food because the children wanted seconds. More details: attended another party 2 weeks later and made it a definite to get my wings to go #itsthebbqflavorforme
I love this place it is amazing. This trampoline park is the best one in Jackson Mississippi because they have a lot of fun things that the kids can do . So whoever have not been here pls bring your kids here cause they are gonna have a wonderful time here .
Pretty good first time going here. Satisfied
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