We had a great time! They were very accommodating and eager to help. I put three stars because it was so hot that the kids weren't able to fully enjoy themselves and because their pizza is garbage. I literally threw mine away. For that much money y'all could of at least got me little Caesars which I don't enjoy but was definitely better than what we were served.
First time having a bday party here, although quite busy on that day the customer service and atmosphere was still great!! The trampoline space was small but yet enjoyable and the arcade is filled with a variety of games that even adults will enjoy. Let's not forget about the food, which was tasty I thought for certain their would be left overs from my son's party, instead ended up ordering more food because the children wanted seconds. More details: attended another party 2 weeks later and made it a definite to get my wings to go #itsthebbqflavorforme
Had my sons party here. It was fine but it was very hot. Some of the games took our money and didn’t work and they wouldn’t refund it. After the party we realized we never got the party favors that were supposed to be included. Tried to ask someone about it and couldn’t get anyone to answer us. Tried to call and couldn’t get anyone on the phone. No one came to help during the party just dropped off pizza and left. The kids had fun and it wasn’t a horrible experience but it could have been better.
They are hiring 10 dollars an hour! Only saying this bc they were short staffed but I was watching the man and blonde woman run around to each station to serve food or hand out tickets and they did well but definitely need more people, they did have about 4 younger adults working but its a huge place. We enjoyed our time their very much. My 2 year old and and 27 year old [his dad lol] jumped for an hour and had a blast we didn't do bumper cars but we wanted to just couldn't leave the kids unattended the arcade was so fun and had VR which was a blast, didn't do the lazer tag as we had little kids but definitely would want to check it out. This place is two stories jumping on top and arcade and etc on bottom i find their prices fair and the food wasn't crazy expensive like most places like this charge. Also I had the mozzarella sticks and I know they gotta be frozen but they tasted home made and probably the best I've had lol enjoyed it very much.
This place is a joke. Yesterday we had my step daughters party here of course all the family and friends came. My father n law is in a wheelchair. We were trying to find an elevator or ramp to get him up to the second floor where the trampolines were so he can be apart of his granddaughter’s party. He doesn’t get to get out much, he’s stuck at home 24/7 so he was really looking forward to being there. When I asked some of the staff if they had an elevator they said they didn’t have one so I ask how are we suppose to get someone up there that’s in a wheel chair and they very rudely answered with just a shrug of the shoulders. My husband and his friend were going to carry him up but my father n law decided he could crawl up. Once we are up there he wanted to be able to see everyone jump so he crawled up to the gate where they let you in to jump and the teenage boy told him he couldn’t go in there. He just wanted to watch that’s all... He also had to crawl down the stairs. I’m highly upset at the lack of accommodation for handicap people. They are humans and should be treated as such. He shouldn’t of had to get out of his wheelchair and crawl up stairs and down stairs as everyone watched. The people were rude and it was ran by teenagers that obviously don’t care about anybody or anything but themselves. We will not be back and I’ll be sure the word spreads about this terrible facility.
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