I have been a client for about 20 years. My last year with them has been awful. I have dealt with rude behavior from the staff and a poor attitude from Dr. Jones. I will say Doctor Meadows is a very kind patient vet, who has always made me feel confident that my fur baby will be okay. Dr. Dale is great too. Dr. Jones is the absolute worst. Dr. Jones became very confrontational and made things personal today (maybe she should have had that lunch she didn’t have because she was hangry). She belittled me for being budget conscious, and wanting to know what the cost would be before doing a procedure. I’m sorry with the economy in its current situation, who isn’t budget conscious? She also chose to take the time to scold me for previous grievances with the staff and how I am never happy with what they have done. I would not have had any issues had I not been treated as a valued client and was treated respectfully. With all of that being said, this is my last visit with this particular facility. I would think that in a world of serious competition, your staff and facility would be grateful for a client that has been with you for almost 20 years.
I cannot say enough about the people here. They are not the vet that I have normally used, but my sweet baby was sick and I knew it was probably the end and didn’t want her to have to travel far. They were amazing. Nobody batted an eye at my hysterical crying worried about my Charli. They came out to my car with a wagon bc Charli was no longer able to walk. Once in the room the vet saw us within minutes. He was extremely thoughtful and understanding about it being time for end of life care. He let me love on my baby the entire time. After my baby girl was out to rest they made sure it was easy for me to get her home to put her to rest. This clinic was an absolute blessing during one of the hardest days of my life. Thank y’all for being so caring!!
They have done a great job staying on top of the skin problems my dog faces. The doctors communication is great and let me know what was going on during everything. They provide quality care at good costs. Thank you
I have boarded my English Bulldog there twice with a bath following, both times he smelled like urine when I picked him up! He is up to date on all his vaccines and was coming due for Bordetella and they gave him a rabies shot during this last boarding. How stupid are you people? I even gave them his vet history print out! Our pets are our family members, if you take yours anyway just remember you read this post 1st.
The vets and other staff at Mill Creek are the best in the business. I trust my pets are getting quality care, and the vets are open, honest, and caring. Mill Creek is a 30-plus minute drive from my home now, but I would not consider taking my pets anywhere else.
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