Most professional dealership I've visited so far. Parts in stocks and everyone was courteous and very respectful. Knowledge of my vehicle was on point!
Robert Kemp was my Salesman. From the moment I drove up on the lot I was treated with the utmost respect never pressured into a sale. Mr Kemp made sure I was completely satisfied with my 22 Jeep Willys Gladiator and even call back a couple of days later to make sure I didn’t have questions about my Jeep. Looking for a Jeep or any vehicle Robert Kemp is your go to guy at Mac Haik in Flowood Ms . Thanks again for a pleasant experience purchasing my first ever Jeep.
Let’s call it a solid 4.8 stars. Purchased a truck from here recently and had a pretty good sales experience. There were some issues related to the cleanliness of the truck so I brought it back and the team spent all day to “make it right.” The effort that these folks took to repair my experience was very fair and they did a great job to turn my review from a 3 star to a 5 star. Way to go guys. I’d buy another car from these folks again without hesitation.
From the time of purchase and through the first service visit for our Grand Cherokee the service has been awesome. There was not a long wait to be serviced and while there if I had questions there was someone immediately with the answer. Highly recommend Mac Haik for sales and service.
Lied to me and said the battery had been disconnected so the stop/start feature just needed time to "recharge/reset". It never would charge after driving around. I should have known that was a load of garbage. Get home and realized the aux battery had been left disconnected so it would not show that it was dead and say "service start/stop system." They knew that battery was bad and refused to test it when I asked. Ended up costing me a bunch more money at the DMV because they did not add my wife to the purchase order like I requested (they told me it was fine and would not be an issue). At the end of the day, just a negative experience. Did not return my call... Just stay away. There are better places to do business with.
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