I love home improvement; therefore, Lowe’s is one of my favorite stores. The staff is more knowledgeable and better trained here than other chain hardware stores. The shelves are well stocked and very rarely can I not find what I need at Lowe’s. Only for specialty screws and light bulbs do I ever really need to go elsewhere. The garden center has loads of sod, top soil, herbicides, bricks, and borders. If you need assistance, they will happily load your car. They have different tools and cleaners that you can rent.
has what i need when im on this side of town
One of the top worst service areas I have ever used. Yesterday, I stood in line for over 30 minutes. I saw an employee check in/open a register/do a refund for another employee before taking the next customer in the long line waiting. A manager was standing in the area watching all of this. Another employee moved 5 buggies-one at a time for returns all while at least 5 customers were waiting. After she "organized the 5 buggies" she opened a register and asked for the next customer. The reason I was there was due to being charged for an item I ordered online. I was told it was ready for pick up. When I went to get it, it was not in stock. Was told it would be cancelled. 2 days later, the charge was on my lowes charge account. I called to get it taken off and was told I had to come in and bring my card so they could "swipe" the card for refund. Understanding I never used my physical card to order/was done online. Once I finally was waited on, they never asked for my card.
I've been to look at flooring multiple times. Each time I am told no one is available to help me please call before you come to make sure someone is scheduled to work flooring that day. I call just before coming and they tell me someone can help me. Surprise...no one is here. Home Depot for everything here I come. I understand each employee has their section and specialty, but when I see multiple people standing around visiting instead of asking if they can help I get very frustrated.
Standard Lowes store
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