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Upon entering the facility and staff was friendly and nice; however, I did not like my doctor at all. I went to her on recommendation from other people. I was told she was open and friendly, but she was anything but. She was very abrasive and didn’t attempt to talk to me. The people who referred me insisted I call and speak to her to get her side of my terrible experience. When I called her she pretty much put the situation on me as though I was the problem. This is not the place to go to for your first time, if you have questions, or want a “personal” relationship with your doctor. The whole experience is like Lamb to the slaughter.
Absolute worst clinic. Waited literally 2 hours to see my doctor. If they’re so busy, schedule patients at different days or different times. My appointment was supposed to be at 9:45, wasn’t seen till 11:40. Katherine Mallete is not a good doctor. I felt rushed when I was talking to her. Also when I was talking to her, she would look at herself in the mirror. Very unprofessional.
I was referred by a friend to a doctor and the dr was dry, unfriendly and abrasive! She didn’t have time to talk or have one to one bedside manner with me! Maybe she was late for something! Ok I’ll give her one more chance, with me of a certain age and changes, I was trying to talk to her about it! Same thing! I’m on here now reading comments and trying to see if I can find an other dr at this clinic or go elsewhere! I drive 45 min to see someone bc I’m not pleased with the doctors in my hometown! Ok looks like I’ll maybe choose some other dr that has more time to be considered for my health and my feelings!
I have had the worst experience at this place. I’ve had to beg almost to get the meds that my insurance would pay for. Fo some reason, she wants to prescribe me Imvexxy that my insurance will not pay. Every time, I’ve gone to her, with all the meds available, she wants to prescribe. No pellets, nothing. I have never seen a doctor that is continuously looking at herself in the mirror while you are trying to talk to her which Dr. Mallette does each time that I’ve seen her. I will not go back.
I have been with this clinic for 20 years of my life. Over the past 5 years, the wait time to see the actual Doctor has taken on average 2 hours of wait time. While I appreciate quality of care, I would like to see some changes. We are working women with families and multiple balls in the air. This is not a dig at the Doctors, but rather looking to Practice Operations to make a better experience.