Indianola Pecan House
151 Market St, Flowood, MS 39232, USA
Our Address
151 Market St, Flowood, MS 39232, USASee Your Business Here!
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Awful customer service at the Indianola site. Lack of interest if package they shipped for me was delivered to the recipient. 2 weeks later I was told I could contact the post office to see if they could track my package. Lost package in customs. IPH shipped another package by UPS only for the recipient to have UPS to say the recipient had to pay $115 to receive it. How embarrassing! My friends finally received first package 3 weeks later. I let them know I was unhappy with their customer service and would have to leave a poor review on their site. My response by the supervisor was “go ahead, we only have good reviews so it won’t matter”! So unprofessional. Don’t waste your money for such a headache.
Would have given 5 stars because the candy they sell in this store is great. But the employees only spoke to give me my total. Have a nice day goes a long way.
Wide variety of goods. They generously let you sample all their pecans. They also have wonderful pecan pralines, Mississippi mud bites, and pecan brittle. The staff is personable and friendly. I haven't tried their other sauces and spices, but they all look tasty.
Great tasting pecans and great place for local gifts. It's a shame that the girls running the front desk as stuck up. So glad they took the time to look up from their phones to answer our question. Goodness!!!
Great place but not so good customer service 😕