I loved to workout here, but came to a point in my life where I couldn't afford it anymore. After being a member for almost a year and a half, you would think some grace would be offered at cancellation, considering the amount of money I have poured into this institution, however, HOTWORX makes it so difficult to cancel. instead of being able to outright cancel, you either have to pay for 2 months up front, or a $99 cancellation fee. All I am saying, is if you are considering getting a membership here, think carefully about your choice. Things happen. Life happens. And HOTWORX does not care about you or your financial situation, all you are is money to them. I will add that the one in Madison seems to be more sensitive to people, and their situations. Having been a member of both locations, Madison treats you like family, as opposed to money.
My underage daughter went to the gym and reinstated the membership herself and used a bank card that had only $25 on it. I called to tell them that I came out membership last year and they shouldn’t have reinstated without my permission. They admitted fault but said we still have to pay to cancel. They need to cancel because you can’t make a contract with a minor. This is in Florence Ms.
As someone who has always dreaded working out or going to the gym, I absolutely love hotworx and have been almost every day since joining. The infrared sauna keeps me from getting too sore after working out, which makes it so much easier to stick with than a traditional workout regimen. Such a great way to stay healthy and relieve stress!
Double payment details for joining! This review is purely for their joining policy, nothing to do with the faciity or staff. The staff have been very courteous. When I decided to join after the free initial session they offer, then came a curve ball. They need 2 different payment details citing if one is not working/expires. This is a ridiculous policy of them. I don't know about others, but my bank details should be accessible only to IRS other than myself and my Bank. And coupled with the fine print that nobody ever reads before/after signing the agreement, it's only a recipe for disaster later!! Thank you but no thanks HOTWORX!!
HotWorx is probably my favorite part of every day. The combination of exercise, the infrared sauna heat, and the (potential for) a quiet space helps me feel so much better, and not just physically. The mental and emotional health boost I get in the sauna - and all day afterwards! - is really fantastic!
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