I actually have a monthly membership to this car wash. However, I use the Brandon location because it’s closer to my home. I decided to run to Flowood to use this one while running errands, and the vacuums at this wash are pure trash. I’ve noticed a decline in the upkeep at both locations. I am seriously considering canceling my membership and going with Mister Car Wash. The vacuums there will suck a golf ball through a water hose!! Very disappointed. Will be checking out other car wash businesses.
I go here because it's close but I need to go to another one, because the vacuums are garbage. I tried 4 of them. The guys working there are really nice though and the carwash itself is good, but I need the vacuums the most.
Vacuum has very low suction and car was half washed by machinery. Notified attendants of error and wanted me to take it back through to get the same half wash again smh because they didn't have cash to refund my purchase
Use to be great, unlike others they still have the bug wash. I paid for highest wash just now. Did not get wall of soap, no tire shine, no pressure washing on wheel wells and running boards, and the guys didn't really seem to want to be there and were doing not the best job.
My mirror glass broke going through the car wash and I filed an accident report with the associate working that day. He told me I could expect a call the following week. I never received a call and I called every day for week leaving a voicemail each time. Never got a call back. Even if they did not plan to fix it, they could have returned my phone calls to let me know.
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