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This is was our first purchase with Fleet Feet. We were greeted by Mai who was super friendly. She was very knowledgeable with the different types of shoes and helped us to make the right decision for us. We highly recommend her!
I went in looking to try on On Clouds and Emily Katherine gave me multiple suggestions based on what type of activity and running I would be doing. She brought out multiple options for me to try on, helped me determine the right sizing, and called the Ridgeland location when they didn't have my size in the color I wanted. She was super helpful and friendly, and overall I had a great experience!
I have purchased several pairs of HOKA Ariahi 6. Some online and several at Fleet Feet Ridgeland. I had a problem with a shoe size on an online order and a refund. I went to the Fleet Feet Ridgeland and Ben solved the problem with the return and refund. Awesome customer service and personal attention to my problem. If it is not right, then Fleet Feet Ridgeland makes it right.
I was sold wrong shoes twice for my feet.dont trust what sales person says..they lie!... research before you go in store..service was horrible..not knowledgeable at all about proper shoes for your feet...
When I went to purchase some shoes due to plantar fasciitis, I did not know they had a scan to see what shoes were best for me. I wasn’t told there was and the only thing the salesperson ask me was which doctor sent me. I wish I had kown before I spent $150. Hopefully this review helps someone that doesn’t know about the scan will now be aware.