El Sombrero

278 Dogwood Blvd, Flowood, MS 39232, USA

About El Sombrero

4.1 / 5

from reviews

Is this your business?

    Nancy Dampier
    -
    June 15, 2022

    EDIT: We returned to this restaurant in June after a great experience in December. This was some of the WORST service I've had. To start, the hostess seemed angry to be seating us, she was so unfriendly! Literally rolled her eyes as she tossed 2 menus on the table for our party of 4. Although there were only 4 of us, everyone's order was messed up, my son's crunchy taco had set so long before serving it was soggy, and his fries were scalding hot but not brought out until the end of the meal, my husband's fajitas were served without tortillas. Our waiter never offered a refill on any of our drinks and we never received napkins or the chili powder we asked for. While I previously gave a great review because the food was good, I can no longer give 5 stars for such poor service. I regret choosing this restaurant to celebrate my birthday, we didn't even try to order dessert.

    Seth Holt
    -
    December 31, 2022

    The best Mexican I have ever had. Excellent rice.

    Kerri Benson
    -
    November 13, 2022

    Zero stars from me but the manager did remove the bad food items from my ticket. So there’s that. I’m always hesitant to order fajita chicken at Mexican restaurants because I never know what it will taste like. But I ordered the quesadilla and daughter got the chicken happy plate. Food came out in literally under 5 minutes. The chicken on both plates had that horrible, microwaved smell, which I know all too well. I attempted to taste it, and it tasted like it smelled. Daughter agreed that hers was the same. Except she is more squeamish and was about to throw up. The waiter called for the manager, and he told me the chicken was “fresh” and had just been grilled. Maybe so, but it was also microwaved. He said it smelled fine to him and “our smells were probably just different.” Ok, I’m the paying customer at your establishment consuming something that you tell me is “fresh,” and I’m supposed to just accept this as true? No. I’m genuinely surprised this place has not shut down.

    M Rosita
    -
    October 08, 2022

    Sweet n low trash piece left behind in my cup of water from previous guest. Flan taste it days old and had a refrigerator taste to it. Not enough seasoning taste on anything. Chips sauce was warm, like it wasn't store at proper temperature. Guy who checked us out when told about the issues completely dismissed me and proceeded to greet the next guest like he didnt care. He did remove the flan from the bill. Will never return. Go down the road to El Potrillo! Great place, clean establishment, awesome customer service and great food.

    Tiffany Barnes
    -
    December 11, 2022

    Food was just OK. The service however was non existant. My friend and I felt completely ignored. It felt like the waiter automatically assumed we wouldn't tip so he made absolutely no effort to anticipate our needs or check on us.

    El Sombrero

    Our Address

    278 Dogwood Blvd, Flowood, MS 39232, USA

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