CLUB4 Fitness

5352 Lakeland Dr, Flowood, MS 39232, USA

About CLUB4 Fitness

4.4 / 5

from reviews

Is this your business?

    Emily Matthys
    -
    December 14, 2021

    This place is a scam and a ripoff! My husband signed up and then realized he wouldn’t be able to go, so he canceled less than 2 weeks after joining. He never went a single time. A week after canceling we were charged for a month of service and then a $49 “yearly fee”. First off, we were never told about the yearly fee. Secondly, why would he be charged a yearly fee when he wasn’t even a member for 2 weeks and never went there once?! When we called to try and get this disaster straightened out, the customer service was atrocious. As someone who spent years in customer service, I know professionalism and appropriate behavior. This guy was trash. He was rude, inconsiderate, and not at all interested in assisting us with correcting their mistakes. I honestly couldn’t believe how unprofessionally this was handled. I just hope our situation can be a warning to others to not do business with this place and to find a reputable gym with fair business practices and good customer service. It’s obvious this facility isn’t prospering financially as they seem to need to scam innocent people to keep afloat.

    Cindy O'Mire
    -
    April 18, 2022

    Love the gym. Good equipment and employees are friendly and helpful.

    Terry Fielding
    -
    January 11, 2022

    Very clean place. Members disinfect machines when they are done. Nice staff. Safe neighborhood.

    Sreedhar Thota
    -
    September 14, 2021

    Beware if you are taking any personal training sessions. It goes on month to month billing automatically (after the initial contract period) unless you cancel it with 30 day notice. When I wanted to cancel the training sessions, I wrote a mail to the manager asking for cancellation and also asking him to do anything that I need to do. 11 days and no response. When I checked my next credit card statement I see a charge for the 4th month (I took a 3 month session). I called the manager and his response was "I only sell and there ends my responsibility; you need to check with your personal trainer". Utter unprofessional behavior and do not have basic work ethic to respond to his work mail. I hope if you are one signing off for a personal training session, you be aware of these things. I don't know whom to blame? The greed of Corporate America where they squeeze "subscription" based auto renewals or the customer service offered by the staff? Whatever the case may be, there is a big dent on my credit card bill. I had to request a cancellation using the app (this again is a hidden gem that favors the auto renewal model) and personally go to the location and explain the staff and asked them to act on it. Now I need to see if they have done their job this time around. Bottom line, if you are about to sign a personal training session with a trainer make sure that you get your contract and be aware of the auto renewal model. It is cleverly designed to mislead the customers.

    wes mccomas
    -
    November 20, 2021

    This gym is good. Has all the machines you need and more. Not crowded

    CLUB4 Fitness

    Our Address

    5352 Lakeland Dr, Flowood, MS 39232, USA

    See Your Business Here!

    Would you like to add your business to our site? It’s FREE!

    Mississippi Local Coupons supports local businesses with free promotion on this platform. The premium package is not mandatory, but brings some extra benefits to your listing.

    Check out our three advertising options!