This clinic has always seen to my needs. The medical staff is excellent and keep me well informed.
Funny. Their billing department gets a bunch of complaints. I haven’t even been a patient, and I’m writing this review about their billing department. Whoever their “office person” is just literally FILLED the post office drop box with mail-outs. Too lazy to go inside and stuffed so full that NO ONE can use the drive-up boxes for the rest of the day. She filled BOTH, to the openings. I started to take out the last bunch and just throw it on the ground as she drove away looking back, just to teach her a lesson. SHAMEFUL behavior.
I was a patient here and the billing department is incompetent, twice I received bills and I end up paying one before doing my own investigation with my insurance provider, I have proof where my bills were paid by insurance yet I had to deal with this billing department here and do their work for them. Its not the only problem I've had with said department. I have found another Clinic to go to, I do not recommend going here. Tired of doing someone else's job. And getting money taken from me.
Billing is terrible. I agree with having to do work for them, and you mention it to doctor’s, they don’t care. That’s not their job. You have to talk and get it all together with them. I’ve sat down with them and found charges that were not even suppose to be on the bill. It’s so difficult to find another doctor tho so I am stuck here currently.
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