Is this your business?
Jason and his team at Capital Body were amazing. They completed body work on my 370z post collision and their work was immaculate. I had front end damage and they matched my paint perfectly my car looks as new as the day it was purchased. Highly recommend Capital Body for any body work or paint needs.
Went to this establishment to get an estimate to get a 2000 Ford excursion painted. Upon requesting for an estimate I was ask was it being paid by insurance. When I said no the person at the first counter appeared to immediately lose interest in assisting me. She ask a man sitting in cubicle to the left of her would he help. He hesitated, but reluctantly grabbed a pad and pen and walked towards the door. He did not greet me so I greeted him first. He walked out looked at the truck parked right at their front door and told me he would need to get a new side panel for a truck over twenty years old. When I said okay if you can find it. Expressing his unwarranted desire to do the work, Without even walking around the vehicle he just said “well with the inflation cost of paint it will cost $18,000.00 to paint since we will have to scrap off old paint and add a shine”. He just pulled a number out of the air. He Never wrote anything on the paper he held in his hand. Feeling his unfriendly demeanor I said okay and left. I would never use this company, insurance or not, to do work on any of my vehicles. I am working on getting my truck back to its glory days. This experience was a horrible experience. I do feel there were underlying factors (them assuming I could not afford to get the work done), however I am just going to stick to the facts. I wish I could have given them negative stars. They should understand and respect that Not everyone needs insurance to refurbish cars.
Fantastic service and quality work! My car had an unfortunate encounter with a deer. Capitol arranged to tow my car and perform the repair. During this, they interfaced with the insurance company and kept me entirely in the loop. I worked with Mr. Jake Manning and I couldn't be happier with the service provided. The entire process was genuinely stress free and my car looks great. Photos are attached for those who doubt.
Have had my vehicle for over 6 weeks. Took 3 weeks to get an estimate despite multiple phone calls and being told I'd be called back later that day. After signing the paperwork for the estimate, has been going on 3 weeks to repair a bent front bumper support bracket that requires no paint or extensive bodywork. Part supposedly ordered 3 weeks ago and still not received. Again, repeated phone calls to check status of vehicle are met with "i'll check on it and call you later" without return phone call. Absolutely terrible with communication that makes me wonder if my part(s) have even been ordered. I have had cars sanded to bare metal and repainted in a shorter time.
Had my car there from Oct 2021-August 2022. It was a struggle every time we wanted to get an update on the car as they either 1) never picked up or 2) told us it would be done soon but kept extending the deadline. After I finally got my car back, we didn’t even realize until the end of the inspection that there was a huge crack in the windshield that was never there before. We told the appraiser and said he will call my insurance and said he knew it was their problem. Flash forward to today, after multiple calls + texts and even coming in to talk to him again, my car windshield has still not been replaced after getting told he would check with us about it. We have not heard anything back from him. Worst experience ever, do not bring your car here.
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