Capitol Body Shop of Flowood

4230 Lakeland Dr, Flowood, MS 39232, USA

About Capitol Body Shop of Flowood

4 / 5

from reviews

Is this your business?

    Amy Sammons
    -
    April 27, 2022

    Jason and his team at Capital Body were amazing. They completed body work on my 370z post collision and their work was immaculate. I had front end damage and they matched my paint perfectly my car looks as new as the day it was purchased. Highly recommend Capital Body for any body work or paint needs.

    Tia Tuck
    -
    August 30, 2022

    Went to this establishment to get an estimate to get a 2000 Ford excursion painted. Upon requesting for an estimate I was ask was it being paid by insurance. When I said no the person at the first counter appeared to immediately lose interest in assisting me. She ask a man sitting in cubicle to the left of her would he help. He hesitated, but reluctantly grabbed a pad and pen and walked towards the door. He did not greet me so I greeted him first. He walked out looked at the truck parked right at their front door and told me he would need to get a new side panel for a truck over twenty years old. When I said okay if you can find it. Expressing his unwarranted desire to do the work, Without even walking around the vehicle he just said “well with the inflation cost of paint it will cost $18,000.00 to paint since we will have to scrap off old paint and add a shine”. He just pulled a number out of the air. He Never wrote anything on the paper he held in his hand. Feeling his unfriendly demeanor I said okay and left. I would never use this company, insurance or not, to do work on any of my vehicles. I am working on getting my truck back to its glory days. This experience was a horrible experience. I do feel there were underlying factors (them assuming I could not afford to get the work done), however I am just going to stick to the facts. I wish I could have given them negative stars. They should understand and respect that Not everyone needs insurance to refurbish cars.

    Justin Bridgers
    -
    May 29, 2021

    Fantastic service and quality work! My car had an unfortunate encounter with a deer. Capitol arranged to tow my car and perform the repair. During this, they interfaced with the insurance company and kept me entirely in the loop. I worked with Mr. Jake Manning and I couldn't be happier with the service provided. The entire process was genuinely stress free and my car looks great. Photos are attached for those who doubt.

    Barachiel Beasley
    -
    April 03, 2022

    This place does not value its African American customers. I was told repairs were made to my vehicle that were NOT. When I called to ask about them, which was VERY POLITE. My assigned agent, Brittany, HUNG UP the phone in my face. When I called back, they picked up the line and then immediately dropped it. When I went in to speak with Manager, Billy, even he was upset, already. How, when I haven't even spoken to you yet? When I asked why I was hung up on and never returned a call back, he stated that she hung up the phone in my face because I had UPSET HER. Are you kidding me?? Because I had questions about MY CAR, that I paid over $7,000 in repairs for?? I was not irate or impolite, which completely should not make a difference. I am a customer; she is an employee. These people that work here are VERY DISMISSIVE of their black customers, and no one ever complains. I waited over 30 minutes just to pay out my repairs and get out of there. Stood around waiting as the two receptionists checked in other white men ahead of me and completely continued their own personal convos like a customer was not waiting at the desk. This was a nightmare. Please consider ALL other options before coming here.

    Martha Stogner
    -
    May 09, 2022

    They did absolutely wonderful job on my car. Brittany was and always very helpful and professional in her helping me with all my needs. She's the best!

    Capitol Body Shop of Flowood

    Our Address

    4230 Lakeland Dr, Flowood, MS 39232, USA

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