Is this your business?
Jason and his team at Capital Body were amazing. They completed body work on my 370z post collision and their work was immaculate. I had front end damage and they matched my paint perfectly my car looks as new as the day it was purchased. Highly recommend Capital Body for any body work or paint needs.
This place does not value its African American customers. I was told repairs were made to my vehicle that were NOT. When I called to ask about them, which was VERY POLITE. My assigned agent, Brittany, HUNG UP the phone in my face. When I called back, they picked up the line and then immediately dropped it. When I went in to speak with Manager, Billy, even he was upset, already. How, when I haven't even spoken to you yet? When I asked why I was hung up on and never returned a call back, he stated that she hung up the phone in my face because I had UPSET HER. Are you kidding me?? Because I had questions about MY CAR, that I paid over $7,000 in repairs for?? I was not irate or impolite, which completely should not make a difference. I am a customer; she is an employee. These people that work here are VERY DISMISSIVE of their black customers, and no one ever complains. I waited over 30 minutes just to pay out my repairs and get out of there. Stood around waiting as the two receptionists checked in other white men ahead of me and completely continued their own personal convos like a customer was not waiting at the desk. This was a nightmare. Please consider ALL other options before coming here.
They did absolutely wonderful job on my car. Brittany was and always very helpful and professional in her helping me with all my needs. She's the best!
Excellent service and work. Each time we have used Capitol for our vehicle repairs, they have completed the work in a reasonable time frame with OEM parts as requested, and at a reasonable price. My most recent experience took half as long as expected (by several weeks), and Jake kept me informed along the way. They restored my car to its original shape, and even had her detailed for pickup. Very happy repeat customer.
They're great they took care of me and and only a little while time and on topic about service was excellent
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