This is my third and last time coming to this salon for a pedicure. The water was cold and I didn’t get a good scrub on my feet. They act like they barely want to touch your feet. They can’t polish or shape, and it seems like they rush their services. Since the pandemic hit, it’s EXTREMELY hard finding a decent place in this area who can do manicures and pedicures well. I’m just over it. This place needs to do better. Bring back real pedicures in 2023!
Really don’t recommend this nail shop to anyone, they cannot do the basic shaping. Customer service is really bad., one of the elders was literally on the phone, while doing my nails. She shaped my nail all the way down to my cuticle. Really bad experience. please be careful going to this nail shop. I would, go and ask for a refund. but at this point, I need to let my nails heal because she shaped it all the way down to the cuticle.
👎 👎 👎 👎 👎 👎 👎 Never choose this place. - Unprofessional. - Rude. - Terrible customer service. They are not professionals at all. They messed up my wife’s nails and charged her full price for it. And were extremely rude, actually making her cry the experience was so bad. They could not provide what she asked for, but told her they could. Only to admit they couldn’t do her request in the middle of doing her nails. The worst part was the completely unprofessional way they all treated her.
Great service for me and my girls!! Will return whenever I’m in town again…and clean environment.
Excellent service here. Super friendly and stayed late (two hours past closing) to accommodate us. The owner did our herbal pedicures and a new employee stayed to train on them (watching only). They offered refreshments multiple times. All tools were single use or presented in autoclave bags. Highly recommend Beverly Hills.
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