Baptist Medical Clinic Family Medicine – Reservoir

1887 Spillway Rd, Brandon, MS 39047, USA

About Baptist Medical Clinic Family Medicine – Reservoir

3.3 / 5

from reviews

Is this your business?

    Sharon Bischoff
    November 24, 2022

    My 90yo mom sees a NP here. She had a UTI. They made her come in to do urinalysis to verify. Called in script for her. Fast forward 2 weeks. Done with meds, uti is back. I went on my chart to send a message about this. Figured they’d call in stronger antibiotic. At 6:30am, day before thanksgiving, I sent to the NP she saw 2 weeks ago and to an NP she has seen several times. At 2:30pm, no call, no message on my chart so I called. The girl said she left a message with NP as she just went in room with patient. She also took which pharmacy to call in script and my ph number. 6:30pm (they close at 7pm), still nothing and pharmacy closes at 7 and day before thanksgiving. I called and was told they have 48 hours to respond to messages. First I had heard that. I was told I could bring her Friday. Seriously?!?! I did everything they asked exactly as they asked but they couldn’t call in a script? If she needed to come in to get in the cattle line to get a 2nd script, they should have said so. She’s 90 with a recurrent UTI, the day before thanksgiving and this is the best they could do?!?! Will seek other healthcare, possibly ER as nothing else will be open now til Friday. And she will be exposed to flu now and who knows what else because of incompetence and lack of communication. Completely ridiculous care.

    Tiffany Fletcher
    August 13, 2022

    Very rude to me when I went in for my appointment the only time they were nice is when my family was tested for covid when they came out to my vehicle and that lasted about 5 minutes but as far as bedside manners Dr Patel did not have it

    Justin Head
    February 17, 2022

    This is almost like a treat yourself clinic. Because of covid, this clinic has decided to treat sick people as liabilities. You can't get in to see them and they won't take calls or return them. If you have the sniffles you're a covid patient and must call their hotline so you can get terrible advice and maybe a call back in a day or two if they're feeling generous. If you use this clinic you will basically be sick with nobody to help you as they have routinely showed us they do not care about us. This will be the last time we use them as we may as well be our own doctor at this point mixing over the counter medicines to try to help ourselves as our family doctor continues to ignore us.

    Bethany Barksdale
    November 12, 2021

    I have always received excellent medical care from this clinic when I needed to see a doctor immediately. They have a new "doctor" there now who I saw because I had diarrhea for 5 days! I had blood test that showed on MyChart I had an infection and was flagged. The person I saw failed to diagnose it. I now have to see my regular doctor for the same problem if my insurance will pay for it. My regular doctor asked if she took a specific test. After getting no diagnose she said she didn't take that test because I wasn't on antibiotics. YOU can contact C Diff SEVERAL other ways including being in a hospital. What a waste of time! My GI doctor was kind enough to prescribe something to harden my bowel movement without having to come in.

    Lindsay Mosley
    July 21, 2022

    Dr. Patel is an amazing doctor! She really listens to your concerns and is very thorough. Love this clinic.

    Baptist Medical Clinic Family Medicine – Reservoir

    Our Address

    1887 Spillway Rd, Brandon, MS 39047, USA

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