One star for the doctor taking good care of my cats, she is helpful and respectful. Otherwise so disappointed, first is their schedule system, no matter what date and time you book, your pet will always stay in their cage for over half day, and you can’t stay with your pets no matter what(of course they have “reasons”), then all ladies from front desk look unhappy with their jobs and showing customer their attitude face.
My dogs are well taken care of...they provide constant reminders about appointments. They maintain an open line of communication regarding pet's health. Highly recommend
they keep your pet locked up in a cage for hours while they get through the backlog of animals they’ve overscheduled. Everyone I spoke to was kind enough, but their process is terrible and really stressful for animals.
i am so disappointed in the behavior of the staff of Banfield in Flowood. the receptionist i believe her name was Ana had such a horrible look on her face with so much attitude i won’t bother bringing my dog back if this is what we are greeted with.
Amazing facility. Great experience with well educated professionals that made my dog and I feel welcome.
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