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One star for the doctor taking good care of my cats, she is helpful and respectful. Otherwise so disappointed, first is their schedule system, no matter what date and time you book, your pet will always stay in their cage for over half day, and you can’t stay with your pets no matter what(of course they have “reasons”), then all ladies from front desk look unhappy with their jobs and showing customer their attitude face.
they keep your pet locked up in a cage for hours while they get through the backlog of animals they’ve overscheduled. Everyone I spoke to was kind enough, but their process is terrible and really stressful for animals.
My dogs are well taken care of...they provide constant reminders about appointments. They maintain an open line of communication regarding pet's health. Highly recommend
Mcgruff has cancer and may have to be put down. We decided to bring him home on comfort care. His sister is having doggieniptions, the family is in tears. He's an 11 year old Anatolian Shepherd.
Super convenient and nice staff :) especially Eva and the other girl who checked me out