Everyone there has a smile on their face and are eager to work with you it seems at first for me anyway and really Crystal and the other sweet girl that took all my X-rays they did their jobs thoroughly as did the girl in finance it’s when they actually pull your teeth and place what I guess they’re calling “temporary partials” in that wasn’t even explained to me nor did anyone take the time to make sure I knew how to put these in my mouth or remove (oh I guess anyone can eventually figure out how to get something out if they want it out bad enough ) but it’s painful I can’t eat with them in place and that was part of the idea to begin within a very easy person to get along with I don’t have any extra money to spare I didn’t have the money to have this done but I also didn’t want to walk around with a missing tooth on top row third from center in my mouth either so I’m hoping we can work this out because I just had this done a few weeks ago and they said I would get my permanent partial until November that’s a long time to go without seeing me I think?
My experience at Aspen Dental in Flowood, MS was absolutely terrific from the time I walked through the front door until the time I left. I was greeted immediately upon entry into the office and was told how happy and excited the office was for me to be there throughout my visit. I truly felt welcomed, appreciated and cared for. I now have a detailed treatment plan and will be returning to Aspen soon for a cleaning! I would recommend this Aspen Dental location to family, friends and anyone reading this review!
I had my first visit here and it was an amazing experience. Shaneria was super welcoming and she made sure I was comfortable . Kristen did the same and gave me great insight on what I needed. Dr Braun-Lee came in and sealed the deal. Very knowledgeable staff across the board. For a guy that's "afraid" of the dentist they made sure I had a great experience.
I had a 3:00 appointment and I called the receptionist as directed when I arrived, I couldn’t get anyone on the phone for 45 minutes to acknowledge I was there. When someone finally recognized the fact I was there I finally got seen. My appointment was for a fitting for an upper denture and whatever they used while doing the impressions messed up my existing denture. This was my second appointment and it was really different than my first visit which was wonderful.
What a great bunch of people! Tykeidra was the first person I met and she set a very positive tone for the rest of the visit. Easy to talk with, explained all aspects of the appointment, ask pertinent questions. We even talked about what we each did for Christmas while waiting for the doctor. Wait times all appropriate. Financial manager gave me options for different dentures and payment plans. Even for the employees I didn't directly meet, everyone seemed to be happy to be there and together. Thank you all for a really good experience. I will definitely spread the word!
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