My experience at Aspen Dental in Flowood, MS was absolutely terrific from the time I walked through the front door until the time I left. I was greeted immediately upon entry into the office and was told how happy and excited the office was for me to be there throughout my visit. I truly felt welcomed, appreciated and cared for. I now have a detailed treatment plan and will be returning to Aspen soon for a cleaning! I would recommend this Aspen Dental location to family, friends and anyone reading this review!
Service was alright. Unfortunately, I had an appointment on a day with ONE available dentist. So everything was backed up. I felt like no one really listened to me about my problems, and was put in a corner about OPTIONS considering my dental problems. Yes, I want certain teeth pulled, but I wasn't given many options for others I think could just use filling instead of Root canals. I chose Aspen dental because I thought they would be affordable and I would have good dental care . Not like a money bag of teeth for the taking. Not only that, I wasn't even offered anything, advice or otherwise, for my abscess caused by my broken tooth. 4 hours I spent there, and walked out the same way I walked in, in pain, feeling forced I didn't have Any Say in my dental work. I did prepay for services in the future. But honestly, I'm having second thoughts about keeping the appointment and returning for services. I'm feeling very numb and afraid of dentist, again. It's like going to my Dr, she doesn't treat me, she treats the problem with no significant cure. I'm not feeling very good about my choices made to go here.
I had my first visit here and it was an amazing experience. Shaneria was super welcoming and she made sure I was comfortable . Kristen did the same and gave me great insight on what I needed. Dr Braun-Lee came in and sealed the deal. Very knowledgeable staff across the board. For a guy that's "afraid" of the dentist they made sure I had a great experience.
I visited the Flowood location today for the first time. I absolutely will be telling my family & friends about my experience which was great. From the first phone call I made to the end of visit. All of the personnel I met were very friendly, thorough, considerate to my questions, very efficient. Clinic was very clean & took the necessary precautions for Covid. Scale 1-10 I choose 9/10. Thanks to all.
Horrible services, pathetic services, liars. Wasted over an hour of my time just to tell me they were not going to do anything about my not being able to chew. Very unprofessional. Told me multiple lies. I asked why did they waste my time? ( 8:45 am until 10:45 am) no services provided. I was told this was just a consultation visit why wasn't I told that over the phone before driving 25 mins to a pointless visit. I'm 8 months pregnant and can not chew after chipping and possibly breaking another tooth. Second lie I was told was because I'm pregnant I can't receive any dental work. That's a lie I have been pregnant before and have received dental work. I even talked about my previous dentist. I booked an emergency app for tooth pain and chipped tooth also started that I was pregnant. Not once did they mention I needed some paperwork which I could have provided. Every time they mentioned it in office I told them I could provide it. They knew I was there so I could chew. They were just trying to milk my insurance for multiple visits. The lies I was told was they could see me(1) was there for consultation visit (never mentioned that until they seen I had insurance)(2) and last but not least it's nothing we can do because you're pregnant(3) Don't waste your time
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